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OUR GUESTS AND RESTAURANTS
It is required that everybody entering the restaurants sanitises their hands.
Sanitiser is available at the entrance of the restaurants, in the guest toilets and throughout the restaurants.
The sanitiser in use is confirmed as effective against coronavirus.
A plentiful supply of essential cleaning chemicals is in stock in the restaurants and staff are trained on dilution rates and contact times.
Menu QR codes are available for guests who do not wish to handle a menu.
An enhanced cleaning programme is in place, using an anti viral cleaner on common points, toilet areas, changing rooms etc. These areas are cleaned at the start of the day, after lunch service and at the end of the night, with a cleaning schedule in place - guest chairs, tables, card payment machine and other high use communal touch points will be cleaned after each use.
External doors will be kept open where possible to increase ventilation.
Internal doors (not fire doors) will be kept open to increase ventilation and reduce hand contact surfaces.
The wearing of face coverings for guests will not be mandatory but guests will be able to wear a face covering should they choose.
In restaurants where self-service drinks/ice cream bar is offered, the equipment will be sanitised regularly.
Employees are instructed to wash their hands frequently and for a minimum duration of 20 seconds.
Training is provided for dealing with coughs and sneezes.
Employees are encouraged not to touch their eyes, nose or mouth with their hands.
Training is given to ensure employees understand the risks, routes of transmission and the importance of handwashing and cleaning.
Sanitiser is located throughout the restaurants and is available for all employees to use regularly.
Employees who are classed as vulnerable will be assessed on a separate basis and additional controls put in place.
The wearing of face coverings for employees is not mandatory, but employees will be able to wear a face covering should they choose.