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Cookie policy

This policy explains what cookies are, how Kavalake Limited, trading as Gordon Ramsay Group use cookies on GordonRamsayRestaurants.com and GordonRamsay.com and what you can do to manage how cookies are used.


About cookies and how they work

A cookie is a small file which asks permission to be saved onto your device when you visit our Website. Once you agree, the file is added. Most of the cookies we use need your permission, by way of ‘Consent’, to allow us to do this. Some cookies, (usually session cookies) are essential, and do not require your Consent. However, regardless of whether we need your Consent or not, we will inform you if we are using them, by including information within this Cookie Policy. Cookies, and any similar technologies change over time, so please refer to this Cookie Policy at regular intervals to ensure you remain aware of how we use them. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies at any time.


We use two types of cookies on this Website:

  • Session cookies - these expire when you close your browser and do not remain on your computer
  • Persistent cookies - these are stored in the longer term on your computer. They are normally used to make sure the site remembers your preferences

Cookies relate to any data, including personal data, and send information back to any Website that you visit that recognises the cookie stored in your device.


Cookies relate to each device. If you access the same webpage from multiple devices (phone, iPad and laptop for example), you need to set your cookie preferences for each device. If you say no to advertising cookies on your laptop for example, you will still get these adverts on your phone if you have not also selected your preferences specifically on your phone.


Giving consent to use cookies

There are a few ways in which you can give consent for using cookies that need your consent.

  • You can click the ‘ I accept’ button that pops up when you first visit the Website to allow us to use them. This consent is only valid for 12 months and we will seek to re-obtain your consent for our cookies thereafter.
  • You can choose your preferences by enabling and disabling cookies within the browser you are using, for example, within Google Chrome, Safari or Mozilla Firefox.

Controlling cookies

You should be aware that any preferences will be lost if you delete cookies and many Websites will not work properly or you will lose some functionality. Some cookies, for example, will allow items like gift vouchers to be saved in your shopping basket.

We do not recommend turning cookies off when using our Website for these reasons.


Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally, you have the option to see what cookies you’ve got and delete them individually, block third party cookies or cookies from sites, accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings and check the following links for more browser-specific information.


Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

 

Withdrawing consent to use cookies

  • You can go into your browser settings and change the cookie choices you have made using the advice above
  • You may need to remove the persistent cookie text files that have an expiry date in the future
  • Deselect or reselect alternative choices, with tick boxes, where those options exist

How we use cookies on this Website

By using this Website, you agree to the use of cookies. Please note that certain cookies may be set the moment you start visiting this Website. You can choose to manage the cookies we use on this Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org


If you choose to prevent cookies, we cannot be sure how this Website will perform during your visit. Essentially, you may still use our site, but your ability to use some areas of the site will be limited and you may need to re-enter your personal data when you register. The types of cookies we currently use on this Website are set out below. The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide.


Strictly necessary cookies

Strictly necessary cookies are essential to enable you to move around this Website and use its features. These cookies allow this Website to provide services at the request of users and cannot be switched off without impairing the functioning of our website. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. This Website uses strictly necessary cookies to:

  • Remember the bookings and gifts & experiences purchases you made when you get to the Submit page when you get to the checkout page
  • Remember things like information you've entered on forms when you navigate to different pages during your session on this Website
  • Make sure you connect to the right service on our Website when we make any changes to the way the Website works

Name

Purpose

Expiry

More information/How to opt out

__top_level

Used by the website to provide the shopping-basket functionality

Session

http://www.allaboutcookies.org/

Booking_Search_Count

This is used by the website as part of the booking functionality

6 days

http://www.allaboutcookies.org/

bypassStaticCache

Used by the Website Content Management System to view pages being prepared for production

Session

http://www.allaboutcookies.org/

CookieConsent

Stores the user's cookie consent state for the current domain

1 year

http://www.allaboutcookies.org/

grbasket

Used by the website to provide the shopping-basket functionality

3 months

http://www.allaboutcookies.org/

grrsrv

This is the server you are using in the hosting environment. This is used to ensure that your current status is maintained throughout your browsing session

Session

http://www.allaboutcookies.org/

JSESSIONID

Preserves users states across page requests

Session

http://www.allaboutcookies.org/

PHPSESSID

Preserves user session state across page requests

Session

http://www.allaboutcookies.org/

 

Performance cookies

Performance cookies allow us to update this Website to better cater for your preferences and improve performance. They collect information about how this Website is used, e.g. which pages users visit most often and where error messages are delivered. These cookies don't collect information that identifies individuals. All information is aggregated and therefore anonymous. If you block these cookies, we will not know when you have visited our website, and will not be able to remember your preferences when you make subsequent visits.  This Website use performance cookies to:

  • Provide statistics on how this Website is used (including selections that you have made and pages that you have viewed during your use of this Website)
  • See how effective our advertising is 
  • Enable us to track and improve this Website by analysing visitor behaviour and results
  • Improve the management and performance of tags on this Website

Name

Purpose

Expiry

More information/How to opt out

_fby_site_

This cookie is set by Feedbackify

29 days

http://www.allaboutcookies.org/

_ga

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

2 years

http://www.allaboutcookies.org/

_gali

Used by Google Analytics to improve reporting accuracy

Session

http://www.allaboutcookies.org/

_gat

Used by Google Analytics to throttle request rate

Session

http://www.allaboutcookies.org/

_gid

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

Session

http://www.allaboutcookies.org/

gwcc

This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device

3 months

http://www.allaboutcookies.org/

i/adsct

This cookie is used to track conversions from Twitter advertisements

Session

https://help.twitter.com/en/rules-and-policies/twitter-cookies

Functional cookies

Functional cookies allow this Website to remember choices you make on Website pages during your visit. They are necessary to provide features and services specific to individual users.  They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. This Website uses functional cookies to:

  • Identify you as having consented to use of cookies by this Website
  • Remember selections you have made (such as restaurant bookings or gifts & experience purchases)
  • Share information with partners to provide a service on our Website. This will include OpenTable. The information shared is only to be used to provide the service, product or function and not for any other purpose

Name

Purpose

Expiry

More information/How to opt out

broken_avatar

This cookie is used by Stackla so that they know that an Instagram tile has a broken tile

1 year

https://stackla.com/privacy-policy/

 

Marketing cookies

These cookies collect information about your browsing habits on this Website to make our advertising on other Websites you subsequently visit more relevant, to limit the number of times those adverts are served to you and to help measure the effectiveness of advertising campaigns. They do not directly store your personal details but do uniquely identify your browser and internet device. If you do not allow these cookies, you will experience less personalised advertising.

 

Name

Purpose

Expiry

More information/How to opt out

__atuvc

Updates the counter of a website's social sharing features.

13 months

http://www.allaboutcookies.org/

__atuvs

Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis.

Session

http://www.allaboutcookies.org/

_at.cww

Used by the social sharing platform AddThis

Persistent

http://www.allaboutcookies.org/

_uetsid

Microsoft Bing Ads Universal Event Tracking (UET) tracking cookie

Session

http://www.allaboutcookies.org/

ads/ga-audiences

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

Session

https://myaccount.google.com/

at-lojson-cache-#

Used by the social sharing platform AddThis

Persistent

http://www.allaboutcookies.org/

at-rand

Used by the social sharing platform AddThis

Persistent

http://www.allaboutcookies.org/

B

Collects anonymous data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The registered data is used to categorise the users' interest and demographical profiles with the purpose of customising the website content depending on the visitor.

1 year

https://aim.yahoo.com/aim/ie/en/optout/

bcookie

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

2 years

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out?trk=

BizoID

Unclassified

179 days

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out?trk=

bscookie

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

2 years

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out?trk=

bt2

Used by the social sharing platform AddThis to keep a record of parts of the site that has been visited in order to recommend other parts of the site

255 days

https://www.addthis.com/

di2

Used by the social links sharing service “AddThis”, included on some web pages in order to give visitors the option to recommend our website content on social networks such as Facebook and Twitter

1 year

https://www.addthis.com/

fr

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

3 months

https://www.facebook.com/policies/cookies/

GPS

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

Session

https://support.google.com/youtube/answer/171780?hl=en-GB

guest_id

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service

2 years

https://help.twitter.com/en/rules-and-policies/twitter-cookies

i/jot

Unclassified

Session

https://help.twitter.com/en/rules-and-policies/twitter-cookies

i/jot/syndication

Unclassified

Session

https://help.twitter.com/en/rules-and-policies/twitter-cookies

IDE

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

1 year

https://policies.google.com/technologies/managing

lang

Remembers the user's selected language version of a website

Session

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out?trk=

lidc

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

Session

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out?trk=

loc

Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level).

13 months

https://www.addthis.com/

MUID

Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.

1 year

https://support.microsoft.com/en-gb/help/260971/description-of-cookies

MUIDB

Used by Microsoft advertising to anonymously identify user sessions to help us measure the effectiveness of our marketing campaigns

1 year

https://support.microsoft.com/en-gb/help/260971/description-of-cookies

mus

Used by the social links sharing service “AddThis”, included on some web pages in order to give visitors the option to recommend our website content on social networks such as Facebook and Twitter.

1 year

https://www.addthis.com/

ouid

Used by the social links sharing service “AddThis”, included on some web pages in order to give visitors the option to recommend our website content on social networks such as Facebook and Twitter.

1 year

https://www.addthis.com/

personalization_id

Unclassified

2 years

https://help.twitter.com/en/rules-and-policies/twitter-cookies

PREF

Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.

8 months

https://support.google.com/youtube/answer/171780?hl=en-GB

sess

Used to check if the user's browser supports cookies.

Session

https://www.appnexus.com/en/company/cookie-policy

SEUNCY

Registers a unique ID that identifies the user's device for return visits.

179 days

http://www.allaboutcookies.org/

TapAd_DID

Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.

2 months

https://www.tapad.com/privacy-policy

TapAd_TS

Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.

2 months

https://www.tapad.com/privacy-policy

TDCPM

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

1 year

http://www.allaboutcookies.org/

TDID

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

1 year

http://www.allaboutcookies.org/

test_cookie

Used to check if the user's browser supports cookies.

Session

http://www.allaboutcookies.org/

tr

Unclassified

Session

http://www.allaboutcookies.org/

uid

Creates a unique, machine-generated user ID. AddThis, which is owned by Clearspring Technologies, uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics to various providers.

1 year

http://www.allaboutcookies.org/

UserMatchHistory

Display advertising via LinkedIn network

179 days

http://www.allaboutcookies.org/

uuid2

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

3 months

http://www.allaboutcookies.org/

uvc

Detects how often the social sharing service, AddThis, encounters the same user.

13 months

http://www.allaboutcookies.org/

vc

Used by the social sharing platform AddThis

1 year

http://www.allaboutcookies.org/

VISITOR_INFO1_LIVE

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

179 days

http://www.allaboutcookies.org/

xtc

Registers the user's sharing of content via social media.

13 months

http://www.allaboutcookies.org/

YSC

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Session

http://www.allaboutcookies.org/

Links to other sites

The Website may contain links to other sites that are not owned or controlled by Kavalake Limited. Please be aware that Gordon Ramsay Group is not responsible for the privacy or security practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. In addition, the Gordon Ramsay Restaurant website contains links to sites of Gordon Ramsay Group based outside the EU including www.caesars.com/harrahs-ac/restaurants/gordonramsaysteak, www.marinabaysands.com/restaurants/celebrity-chefs/bread-street-kitchen, www.marinabaysands.com/restaurants/celebrity-chefs/bread-street-kitchen, www.castelmonastero.com/en/gourmet-dining/gordon-ramsay, www.trianonpalace.fr/en/indulge/dining/gordon-ramsay-au-trianon/, www.opalbygordonramsaydoha.com/, www.atlantisthepalm.com/restaurants/bread-street-kitchen, www.caesars.com/linq/promenade/dining/fish-and-chips, www.caesars.com/caesars-ac/restaurants/gordon-ramsay-pub-grill, www.caesars.com/planet-hollywood/restaurants/ramsay, www.caesars.com/caesars-palace/restaurants/hells-kitchen, www.caesars.com/horseshoe-baltimore/restaurants/gordon-ramsay, www.caesars.com/paris-las-vegas/restaurants/gordon-ramsay-steak, www.diningconcepts.com/restaurants/Bread-Street-Kitchen, www.gordonramsaydoha.com/, www.diningconcepts.com/restaurants/London-House, https://bordeaux.intercontinental.com/en/le-pressoir-dargent-gordon-ramsay/, https://www.atlantissanya.com/restaurants, www.bordeaux.intercontinental.com/en/le-bordeaux-gordon-ramsay/, https://www.studioramsay.com/

 

Other Information

The Website may contain links to other sites that are not owned or controlled by Kavalake Limited. Please be aware that Kavalake Limited is not responsible for the privacy or security practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. 

Where we work with third-party vendors to apply cookies on our behalf and they have access to personal data collected via cookies or other apps, they are subject to appropriate contractual safeguards in line with the requirements of the GDPR. Any personal data that we collect from the application of cookies is stored on servers that are hosted in the United Kingdom. We retain personal data collected by means of cookies needed for personalised services where you have consented to the use of cookies for those purposes, and otherwise only for as long as necessary to aggregate personal data that we use for website performance and audience measurement.

If you are an EU resident, you have certain rights in relation to any personal data that we process about you. These rights are set out in our EU Privacy Notice, which you can find here.


 

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