Read our Terms & Conditions for restaurant and chef's table bookings, or for gifts & experiences voucher purchases.
CLICK FOR RESTAURANT BOOKING TERMS
CLICK FOR CHEF'S TABLE BOOKING TERMS
CLICK FOR GIFTS & EXPERIENCES VOUCHER TERMS
All payment card details are held, and any deposit or cancellation fees will be processed, by Stripe Payments UK, Ltd who acts on behalf of Gordon Ramsay Restaurants. For full details of Stripe’s policy please visit https://stripe.com/gb/privacy
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Restaurant Gordon Ramsay:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured or is cancelled with less than 72hrs notice, a fee of £170 per person would be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Petrus by Gordon Ramsay:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured or is cancelled with less than 72hrs notice a fee of £65pp for weekday lunch and £110pp for weekend lunch and all dinners will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Restaurant 1890 by Gordon Ramsay:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured or is cancelled with less than 72hrs notice, a fee of £165 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Lucky Cat:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Savoy Grill:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
The River Restaurant:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £25 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Bread Street Kitchen - St Paul's:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Bread Street Kitchen - The City:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Bread Street Kitchen - Battersea
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Bread Street Kitchen - Southwark:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Bread Street Kitchen - Edinburgh:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Bread Street Kitchen - Liverpool:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Bread Street Kitchen - Ealing:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Bread Street Kitchen on the River:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Gordon Ramsay Bar & Grill - Mayfair:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Gordon Ramsay Bar & Grill - Park Walk:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Heddon Street Kitchen:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
York & Albany:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Plane Food:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £30 per person will be charged to the card. Please note that special terms & conditions may apply for key seasonal dates.
Street Pizza & Street Burger:
Should card details be required to secure your booking please note that if the booking is not honoured or is cancelled with less than 48hrs notice a cancellation fee of £16 per person will be charged. Card payment only. Please note that special terms & conditions may apply for key seasonal dates.
Restaurant Gordon Ramsay - Inspiration Table:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured in whole or in part or is cancelled with less than 14 days notice, the deposit of £1000 will be non-refundable if cancelling within the 14 days notice. If this booking is not reconfirmed 14 days prior, we reserve the right to release the table.
Please note, special terms & conditions may apply for key dates.
Petrus by Gordon Ramsay - Chef's Table:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Chef's Table Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table.
Please note, special terms & conditions may apply for key dates.
Savoy Grill Gordon Ramsay - Chef's Table:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Chef's Table Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table.
Please note, special terms & conditions may apply for key dates.
Heddon Street Kitchen - Kitchen Table:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Chef's Table Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table.
Please note, special terms & conditions may apply for key dates.
Gordon Ramsay Bar & Grill - Butcher’s Block:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Butcher's Block Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table.
Please note, special terms & conditions may apply for key dates.
Lucky Cat - Chef's Table:
All bookings require card details to confirm your reservation.
Please note we take a prepayment for all bookings, which is the menu price per person. In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, the deposit paid will be non-refundable. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table.
Please note, special terms & conditions may apply for key dates.
Lucky Cat - Kori Table:
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table.
Please note, special terms & conditions may apply for key dates.
Bread Street Kitchen & Bar The City - Ultimate Experience Table
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table.
Please note, special terms & conditions may apply for key dates.
Bread Street Kitchen & Bar Liverpool - Ultimate Experience Table
All bookings require card details to confirm your reservation.
In the event that the booking is not honoured in whole or in part or is cancelled with less than 7 days notice, a cancellation fee of the Experience menu price per person would be charged to the card provided. If this booking is not reconfirmed 7 days prior, we reserve the right to release the table.
Please note, special terms & conditions may apply for key dates.
To book your Gordon Ramsay Restaurants voucher or experience, please contact the respective restaurant directly via phone, or make your booking online noting your individual voucher code. Please ensure you bring your voucher with you, printed or via your smartphone, to present to the restaurant teams on the day.
Online bookings can be made here via our website or directly with the restaurant.
If you have a masterclass voucher (e.g cocktail or culinary masterclass experiences), please contact our dedicated Experiences team on 0207 592 7970 to confirm your booking with your voucher code.
If you have a query about masterclass formats, class availability and future dates, please also call 0207 5927970 or email experiences@gordonramsay.com.
Should you be unhappy with your vouchers, please return them to us within seven (7) days of receipt and we will provide a full refund.
To request a refund, please call 0207 592 7954 to report the problem and then post the vouchers to:
Gordon Ramsay Vouchers,
Brook House,
10 Church Terrace,
Richmond upon Thames,
TW10 6SE
The refund would be made to the card used for payment and for the full amount stated, including the postage and packaging.
Guest cancellations of meal experiences and monetary voucher bookings are subject to the cancellation policy of that restaurant; guests may be charged a cancellation fee. Where a voucher has not been used due to the cancellation of a booking, the voucher remains valid until used or expired.
Experience vouchers cancelled by customers less than 4 weeks before a booked experience day shall be forfeited with no right to refund or exchange.
In the unlikely event a booked experience day is cancelled by the company the experience voucher shall remain valid and the company will make every endeavour to rebook the experience day at a mutually convenient time within the next 12 months. Where a booking cannot be re-arranged the experience voucher can be used in exchange for goods and services up to the face value of the voucher at a Gordon Ramsay Restaurant in the UK (subject to voucher expiry and reservation at the restaurant).
The company cannot be held liable for any travel or accommodation costs in relation to a cancellation and experience day vouchers that are not rebooked or exchanges for goods and service shall be forfeited.
Our Kids Eat Free offer is only available for children up to 8 years old. Free kids meal(s) from the set children's menu only. Not available in conjunction with any other offer, promotion or discount. Available at selected UK restaurants only. One child per adult ordering off of the A La Carte menu.